Susan Difford

Co-Founder And Personal Lines Expert

Experience

Susan has worked in insurance since 1988, including senior roles at AA Insurance, Hill House Hammond and Swinton Insurance. Her background combines personal lines knowledge, customer service and operational efficiency.

Expertise

Susan's strength lies in turning complicated insurance and vehicle information into practical, plain-English guidance. She focuses on the questions people need answered before taking the next step.

Role At Clean Green Cars

At Clean Green Cars, Susan brings a customer perspective to insurance content and the wider vehicle ownership journey. That includes how drivers move between checks, reminders, My Garage and customer support.

Commitment

Susan focuses on making each step clear, calm and useful, whether somebody is comparing cover, checking a vehicle or managing an existing one.

Susan Difford

Susan Difford Commenting On...

Car Insurance

Car insurance is one of the few products almost every UK driver buys, and one of the easiest to overpay on. The renewal letter lands, the price quietly climbs, and many drivers tap accept rather than face the comparison. Average comprehensive premiums sat around £560 in early 2026 per the ABI Motor Insurance Premium Tracker, with a wide spread by age, postcode and vehicle - compare honestly, declare accurately, and treat renewal as a decision, not a default.

Always check the policy wording, since features and terms vary among insurance providers.

Motorbike Insurance

Motorbike insurance covers a wider rider and machine profile than almost any other UK motor segment. A 16-year-old on a 50cc moped, a commuter on a 125cc scooter, a 30-year-old on a 600cc sports bike and a touring rider on a 1200cc adventure bike are all on the same panel form, but the providers that price each one keenly are often different (UK motorcycle insurance market data, as at March 2026).

A common pitfall is treating motorbike cover as a single category. Scooter specialists, sports bike specialists and touring or multi-bike specialists each have their own underwriting appetite, and a quote that prices well on one bike type may sit mid-pack on another. That is the spread the introducer model is built for, because a panel of providers handles the bike-type and licence-stage variety better than a single insurer ever could.

The other one is security and storage. Declaring locked off-street storage where it is genuinely true, fitting Thatcham-approved chain and ground anchor, and adding a disc lock, tends to move the rating more than most riders expect, particularly on 125cc, scooter and sports bike segments where theft profile is highest. Licence stage matters too, because A1, A2 and full A panels often look quite different even for the same rider on the same bike.

SP40 Car Insurance

Receiving an SP40 can feel bewildering, especially if you volunteer your time driving a minibus for a community group or sports club. You were helping people get where they needed to be, and now you are dealing with penalty points and a higher insurance bill.

Passenger vehicles such as minibuses and coaches have lower speed limits on certain roads. A minibus driver doing 55 mph on a single carriageway is breaking the law at a speed that would be perfectly legal in a car. That catches people out, especially volunteers who may not realise the limits differ for the vehicle they are driving.

From an insurance perspective, SP40 is weighted similarly to SP30 in terms of points. Three to six points stay on your licence for 4 years, and most insurers ask about the last 5. The loading could reduce year on year, so comparing at every renewal is important.

If you hold a D1 licence and drive minibuses regularly, your personal car insurance could also be affected. Some insurers ask about all convictions regardless of which vehicle you were driving. Declaring your SP40 accurately is essential to keeping your cover valid.

TS60 Car Insurance

This one weighs heavy. Children were nearby, a lollipop person had their sign raised, and you did not stop in time. Whether it was sun glare, a momentary distraction, or simply not seeing the patrol until it was too late - the consequences of what could have happened play on your mind far more than the points on your licence.

TS60 covers failing to comply with a school crossing patrol sign under Section 28 of the Road Traffic Regulation Act 1984. The penalty is 3 points and a fine up to £1,000, with discretionary disqualification. The endorsement stays on your licence for 4 years.

Specialist brokers understand that TS60 drivers are rarely careless people. The distress that comes with this conviction - knowing children were involved - is genuine, and they work with insurers who assess the full picture rather than just the code.

TS50 Car Insurance

A no-entry sign hidden behind a hedge. A one-way street in an unfamiliar town. A mandatory turn you missed because the sat nav said otherwise. These are the everyday moments behind a TS50 - and they rarely feel like they deserved a conviction.

TS50 covers failing to comply with a traffic sign other than traffic lights, double white lines, stop signs, or school crossing patrols - all of which have their own codes. It falls under Section 36 of the Road Traffic Act 1988, carrying 3 points and a fine up to £1,000. The endorsement sits on your licence for 4 years.

Because TS50 can apply to dozens of different signs, the circumstances vary enormously. Specialist brokers know how to present the specific situation to insurers who understand that a missed no-entry sign is not the same as ignoring a speed limit.

Guides From Susan Difford...

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